Giới thiệu HBS Việt Nam
General
HBS Vietnam Service & Trading Joint Stock Company was established in cooperation with members who have many years of experience in import and export trade promotion. Currently, HBS has a representative office in China. and Korea.
The Company’s head office is at: No. 8, Alley 263, Nguyen Trai Street, Thanh Xuan Trung Ward, Thanh Xuan District, Hanoi
Hanoi office: Building 69 Le Duc Tho Street, Ward My Dinh 2, Nam Tu Liem District, Ha Noi
Ho Chi Minh office: Deli Building, 75 Hoang Van Thu, Ward 15, Phu Nhuan District, Ho Chi Minh
Representative office in China: 403-J17 No 82 Qing Huan street, Nan Ning city, Guang Xi Province, China
Services that we provide to customers
1. Service of buying goods from China to Vietnam
HBS Trading & Service Joint Stock Company provides order services, shipping, support consulting, purchase search, international payment for customers who are individuals, shops, businesses in many fields. different sectors such as: fashion, accessories, electronics, home appliances, furniture, construction machines, medical equipment …
2. Transporting goods from China to Vietnam
With HBS’s household transportation service, we will help you transport goods to Vietnam in the fastest time, ensuring the safest and most competitive prices.
3. Sourcing service, cheap quality product links
Alibaba, Taobao, 1688, Tmall … are known as a large e-commerce website, reputable retail system with the largest amount of information in China, here we can help you. find sources of goods, reputable quality product links. With 3 great benefits from sourcing service such as: Abundant goods source – Low input price – Sitting at home to choose goods will surely make customers satisfied.
4. Services for payment of goods through banks in China
You can shop comfortably on Chinese online sales channels (Alibaba, Taobao, 1688 …) and make quick and convenient online payment to HBS to help you do this well. The safest solution is called household payment – payment via Alipay.
Our vision and mission
HBS Vietnam has set its own goals for the future, including its vision and mission.
Vision : We affirm that we want to become the leading trading and service company in Vietnam and expand our services to the world.
This is further emphasized in our Mission statement , which has four main parts:
- – We want to help customers feel secure in every order.
- – We help customers, employees and investors be more successful.
- – We make a positive contribution to society.
- – We always respect when we achieve our results.
Why choose HBS Vietnam?
– More than 10 years of experience in providing trade services and promoting import and export investment in Vietnam.
– Personnel are trained professionally, responsible and always take partner as the best service center.
– Representative offices of each country will be the best and fastest bridge for completing purchase, import and payment transactions.
– Ensuring quality, time, progress for the safest import and export orders, the lowest cost.
I. Complaint settlement policy
Dispute and complaint settlement process:
HBS Vietnam Services and Trading Joint Stock Company is responsible for receiving complaints and assisting customers related to services at the website of HBS Vietnam Trading and Service Joint Stock Company . When a dispute arises, HBS Vietnam Trading and Service Joint Stock Company upholds the solution of negotiation and conciliation between the parties to maintain customers’ confidence in the service quality of the Trading Joint Stock Company and HBS Vietnam Service and follow the following steps:
Step 1: Customers make complaints about the services of HBS Vietnam Trading and Service Joint Stock Company via email: info@hbsvietnam.com, customers can report directly to the management board.
Step 2: The Customer Care Department of HBS Vietnam Trading and Service Joint Stock Company will accept customer complaints, depending on the nature and extent of the complaint, the Trading and Service Joint Stock Company The HBS Vietnam Department will take specific measures to assist clients to resolve such disputes. This department proactively resolves quickly and immediately answers the results of settling complaints on the basis of the signed contract and the policies that HBS Vietnam Trading and Service Joint Stock Company has announced within a period of 7. – 10 working days.
Step 3: In case it is beyond the capabilities and authority of HBS Vietnam Trading and Service Joint Stock Company , the management board will request the client to bring this case to a competent state agency for resolution. the law.
HBS Vietnam Services and Trading Joint Stock Company respects and strictly abides by the provisions of the law on the protection of customers’ interests. The parties including HBS Vietnam Trading and Service Joint Stock Company and the client will have to play a responsible role in actively solving the problem.
II. Information security policy
1. Purpose and scope of collection:
The main data collection on website https://hbsvietnam.com includes: Full name, email, phone number, address of registered customer. This is the information that HBS Vietnam Trading and Service Joint Stock Company needs customers to provide mandatory when registering to use the service and for HBS Vietnam Trading and Service Joint Stock Company to contact to confirm the registration. using the services on the Company’s website.
2. Scope of information use:
– HBS Vietnam Trading and Service Joint Stock Company uses the information provided by customers to:
+ Provide services to Customers;
+ Send notifications about customer information exchange activities;
+ Contact and resolve with customers in special cases.
+ Do not use the customer’s personal information other than the purpose of confirming and contacting transactions at the website http://hbsvietnam.com
– In case of legal requirements: The company is responsible for cooperating in providing personal information to customers upon request from judicial agencies, including: Procuracy, courts, police investigation related to certain law violations of customers. In addition, no one has the right to compromise the personal information of customers.
3. Time to store information:
– Personal data of customers will be stored until there is a request to cancel. Remaining in all cases personal information of customers will be kept confidential on the website’s server http://hbsvietnam.com
4. Address of the unit collecting and managing personal information:
HBS Vietnam Service and Trading Joint Stock Company
Head office: No. 8 Lane 263 Nguyen Trai Street, Ward Thanh Xuan Trung, District Thanh Xuan, City. Hanoi
Hanoi office: Building 69 Le Duc Tho Street, Ward My Dinh 2, Nam Tu Liem District, Ha Noi
Ho Chi Minh office: Deli Building, 75 Hoang Van Thu, Ward 15, Phu Nhuan District, Ho Chi Minh
Tax code: 0107623688
Website: https://hbsvietnam.com
Email: info@hbsvietnam.com
Tel: 1900 25 25 89 – Mobile: 0938 11 6869
5. Means and tools for users to access and correct their personal data:
– Customer has the right to request correction, cancellation of personal information through website request http://hbsvietnam.com to do this.
– Customers have the right to send a complaint to the Management Board of the website www.hbsvietnam.com. Upon receiving these responses, HBS Vietnam Trading and Service Joint Stock Company will confirm the information, in the case that the customer is correct, depending on the extent, HBS Vietnam Trading and Services Joint Stock Company Nam will take timely measures.
- Commitment to protecting personal information of customers:
– Customer’s personal information on http://hbsvietnam.com is committed to absolute confidentiality by HBS Vietnam Trading and Service Joint Stock Company in accordance with the privacy policy of Trading Joint Stock Company and HBS Vietnam Service . Collection and use of information of each customer can only be performed with the consent of that customer, unless otherwise provided by law.
– Do not use, do not transfer, provide or disclose to any third party about customer personal information without the consent of the customer.
– In case the information storage server is attacked by hacker resulting in the loss of member personal data, HBS Vietnam Trading and Service Joint Stock Company will be responsible for reporting the case to the authorities. check and handle promptly and notify customers.
– Management Board http://hbsvietnam.com requires individuals when registering as a customer, to provide all relevant personal information such as: Full name, email, phone number and be responsible. about the legality of the above information. The management board http://hbsvietnam.com is not responsible for nor resolves all complaints related to the interests of that customer if it considers all personal information of that customer provided when registering. original is not correct.
III. Rules and forms of payment
HBS Trading and Service Joint Stock Company Vietnam commits to provide flexible payment support to customers of HBS Vietnam Trading and Service Joint Stock Company.
1. Payment by transfer
Transfer information:
Bank: Vietcombank Bank
Account number: 0021000392814
Account holder: HBS Vietnam Trading and Service Joint Stock Company
Branch: Hanoi Branch
2.Payment directly at the Company
HBS Vietnam Service and Trading Joint Stock Company
Head office: No. 8 Lane 263 Nguyen Trai Street, Ward Thanh Xuan Trung, District Thanh Xuan, City. Hanoi
Hanoi office: Building 69 Le Duc Tho Street, Ward My Dinh 2, Nam Tu Liem District, Ha Noi
Ho Chi Minh office: Deli Building, 75 Hoang Van Thu, Ward 15, Phu Nhuan District, Ho Chi Minh
Website: http://hbsvietnam.com
Email: info@hbsvietnam.com